Privacy Policy

Last updated: October 5, 2026

Welltide Orthodontics respects your privacy. This policy explains what information we collect through our website and communications, why we collect it, how we use it, and the choices available to you.

Information We Collect

We may collect information you provide directly, including your name, email address, phone number, appointment preferences, and information included in messages or scheduling requests. We may also collect limited technical information such as IP address, browser and device information, referral source, pages viewed, and website interaction data through cookies and analytics tools.

How We Use Information

We use information to respond to inquiries; schedule and manage consultations or appointments; provide appointment notifications and reminders; send marketing communications when you separately choose to receive them; operate, secure, analyze, and improve the website; and meet legal or regulatory obligations.

Text Messaging and Mobile Information

If you opt in to text messaging, Welltide Orthodontics may send appointment notifications, reminders, and other communications described at the time of consent. Message and data rates may apply and message frequency varies. Reply STOP to unsubscribe or HELP for help. Consent to receive text messages is optional and is not a condition of purchasing services or scheduling an appointment.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Welltide Orthodontics does not sell, rent, or share mobile information with third parties or affiliates for their own marketing. Information may be shared with service providers that help us deliver communications and operate our services, but only as necessary to perform those services. Text-messaging opt-in data and consent are excluded from any other data-sharing arrangement.

Service Providers and Legal Disclosures

We may use trusted providers for website hosting, analytics, online scheduling, communications, and related business operations. These providers may process information on our behalf under appropriate restrictions. We may also disclose information when required by law or when reasonably necessary to protect rights, safety, or the integrity of our services.

Cookies and Analytics

Our website may use cookies and similar technologies to understand site performance, remember preferences, and improve usability. You can manage cookies through your browser, although disabling them may affect some website features.

Data Security and Retention

We use reasonable administrative, technical, and physical safeguards designed to protect information. No method of transmission or storage is completely secure. We retain information only as long as reasonably necessary for the purposes described above or as required by law.

Your Choices and Data Rights

You may request access to, correction of, or deletion of personal information we maintain about you, subject to applicable law and recordkeeping obligations. You may unsubscribe from marketing emails using the link provided in the message and from text messages by replying STOP.

Contact Us

Questions or privacy requests may be sent to hello@welltideortho.com, by phone at 904-671-6996, or by mail to Welltide Orthodontics, 420 Paseo Reyes Drive, St. Augustine, FL 32095.